PayPal integration: Ability to send the value of a Unique ID widget to Paypal

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    Asked on June 14, 2017 at 10:14 PM

    I have a for that is using the Unique ID widget and I need to send this information to Paypal using the payment widget. This will be used to match the payment with the form submission. I haven't found a way to make this happen with the current form settings. Any suggestions? The form in question is not yet published.

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    Answered on June 15, 2017 at 12:21 AM

    Hello topzonemedia,

    Please note that you can take advantage of our "Fetch Data from a Text Field" option of your Paypal payment tool to pass additional form field data to PayPal payment. You need to open Paypal payment tool wizard and under "Additional Gateway Settings", you should be able to see the "Fetch Data from a Text Field" dropdown option. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered on July 27, 2017 at 02:47 AM

    We are sorry for the confusion. Though it was allowed to send Unique ID widget to PayPal in the earlier version, unfortunately, sending Unique ID widget data to PayPal field is not supported at this moment. I have tested it again and see that it is currently allowing to choose only Text box fields. 

    I am sending a request to our backend team to see if it can be added again to the new version builder. If there is any update in this regard, you'll be posted here.


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    Answered on July 27, 2017 at 10:30 AM

    Thank you for the update.


    This would be incredibly useful for payment tracking.

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    Answered on January 29, 2018 at 09:40 AM


    In case you didn't know, this issue was already resolved.

    Thus, we are closing the ticket associated with your concern. 

    Please let us know if there is anything else we can help you with.