What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my credit card will expire priour to my next due date, how to update my credit card ino?

    Asked by justfundraising on July 30, 2012 at 10:22 AM

    my credit card will expire priour to my next invoice date, how to update my credit card ino?

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    Answered by pinoytech on July 30, 2012 at 12:04 PM


    Since you are using our gateway Plimus for paying your subscription, you can however follow this simple steps on updating your card information.

    1. Reset your Plimus password by entering your email address and Plimus username in this page: https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    2. Login to Plimus via this page: https://cp.plimus.com/jsp/account_login.jsp? using your Plimus username and your new password.

    3. Go to My Account then click "Change" on the payment method column (far right side) of your active JotForm subscription.

    4. Save the changes that you made.

    Feel free to contact us anytime if you need our assistance.

    Thank you!