What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the form limit a lifetime limit or 5 at one time?

    Asked by ttwheel on June 15, 2017 at 01:59 PM
    I deleted some of my old forms but it says I've still reached my limit. Does it take time to reset?  You've reached your form limit.

    STARTER accounts are limited to 5 forms.
    Delete an existing form or upgrade to increase your form limit.

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    JotForm Support

    Answered by Jan on June 15, 2017 at 03:27 PM

    I checked your account and I can see that you currently have 7 active forms. There are 4 in the My Forms page and 3 forms on the Archive folder. You can just delete the 3 forms in your Archive folder if you need to create a new one.

    There's a limit of 5 forms under the Free plan. It is not a lifetime limit. If you need to add a new one, you need to delete an old one. 

    Hope that helps. Thank you.