Account suspended

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    Scott Pyle 
    Asked on June 15, 2017 at 09:03 PM

    My account will not allow me to login.  Showing suspended.  I know from reading it is possibly due to an old form that we used to process credit cards.  It is no longer used and I am happy to delete but cannot do so without access to the account.  Help me please.

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    WilliamR
    Answered on June 15, 2017 at 11:08 PM

    Sorry for the troubles. You can still login to your account and see the overview of all your forms. From there, you can select the form which is asking for Credit card information and delete it. Once that is done, let us know and we will unlock your account.