What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Refusal of services

    Asked by PressPRO on June 16, 2017 at 10:39 AM
    I already sent a letter of refusal. But today, again, money was. Please return the funds back to my account written off from me
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    JotForm Support

    Answered by aubreybourke on June 16, 2017 at 11:12 AM

    I checked your account and it says you are scheduled to downgrade on the 17th of July 2017. I have escalated your case to management. You will be informed of the result via this thread.