What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove default shipping on jotform paypal buttons

    Asked by Leela on July 30, 2012 at 09:46 PM

    On our simple website shop, we have tiered shipping pricing set up with paypal. The problem is that the form we have with jotform is for a service, and we don't want to charge shipping. How can we remove the shipping option from the form?

    Page URL:

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    JotForm Support

    Answered by liyam on July 30, 2012 at 11:20 PM

    Hello Leela.  As it seems that the shipping and handling fee comes from the back-end from Paypal, you might need to get in touch with them so that it can be removed from payments coming from the form in the link you gave.