What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended

    Asked by chertraxx on June 16, 2017 at 03:47 PM

    Form not found. Not working

  • Profile Image

    Answered by Sven on June 16, 2017 at 03:56 PM

    Your account has been suspended. You are requesting credit card details in your form, which is against our terms of use.

    Please note that you can replace those fields with any of our 3rd party payment integration, that way, your form will not be suspended. In order to re-activate your account, we would have to delete those fields.