How to setup an Autoresponder?

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    williamsinclair
    Asked on June 17, 2017 at 10:10 AM

    Hi.

    We operate a boys and girls summer camp. We use Jotform mainly for parents to register their children for camp.

    I have 3 questions:

    1: When a parent registers a child, is it possible through Jotform to generate and send an automatic email to the parent saying that we received their registration, without us have to send one manually for each registration?

    2:

    Is there a way for us to adjust the data entered on a form right in Jotform on my dashboard? I have people register their children then call and ask us to change the dates to a different week of attendance.

    3:

    I often get emails saying that people can't seem to access the form or fill it out properly on a tablet. Once they get to a computer then they are okay. Why is this?

    Hope you can help.

    Thanks.

    William Sinclair

  • Profile Image
    Jim_R
    Answered on June 17, 2017 at 11:08 AM

    1: When a parent registers a child, is it possible through Jotform to generate and send an automatic email to the parent saying that we received their registration, without us have to send one manually for each registration?

    Hey William, what you're describing is called an Autoresponder. By default, when you add an email field to your form, it will automatically add a corresponding Autoresponder too. In case you don't have one, just follow the guide I'm linking below.

    Complete guide: Creating-a-Form-Autoresponder 

    Once you have an Autoresponder in place, your users/respondents will get an email alert to the email address they entered when they submitted your form.

    2: Is there a way for us to adjust the data entered on a form right in Jotform on my dashboard? I have people register their children then call and ask us to change the dates to a different week of attendance.

    This question was moved to a separate thread https://www.jotform.com/answers/1176345 

    3: I often get emails saying that people can't seem to access the form or fill it out properly on a tablet. Once they get to a computer then they are okay. Why is this?

    This question was moved to a separate thread https://www.jotform.com/answers/1176346 

    We strive to stick with 1 question/topic per thread so the other questions had to be moved to their own respective threads. We'll have them addressed shortly.