What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Text formatting in short scrollable terms widget does not save html format

    Asked by stormingrobots on June 17, 2017 at 05:36 PM


    none of the html format shows in preview. See below , the <b> and <ul><li>, etc. do reflect in the editor(build screen). However,  they do not show up in preview.    Once I got out the editing window, the format disappeared.  

    It is just I never saved .it. 


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    JotForm Support

    Answered by jonathan on June 17, 2017 at 06:29 PM

    Using html codes and tags within the text content of the widgets will not work.

    What you may want to use instead is a separate TEXT field for the longer formatted text details of the terms.



    I hope this help. Let us know if you need further assistance.


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    Answered by stormingrobots on July 13, 2017 at 06:45 AM

    uhm... that used to work before the form was migrated to the current new editing environment. 

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    JotForm Support

    Answered by jonathan on July 13, 2017 at 08:28 AM

    If you were referring to the ability to include html codes/tags within the content of the widget before, I believe it was just a glitch. That method can be exploited as XSS vulnerability and is not secure.

    Our dev have fixed that issue since.

    I hope this help in any way. Don't hesitate to let us know should you need further assistance.