What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing some submissions in Google Sheet

    Asked by red7eleven1 on June 18, 2017 at 11:40 PM

    Hi,

     

    We have made an integration for google sheet in our form. But some of the submission are missing in the google sheet but not in jotform submission. Many of the submission are missing during 08th June 2017.

    May we know what would be the causes of this ?

     

    Your fast response are appreciated.

     

    Thank You.

     

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    JotForm Support

    Answered by John_Benson on June 19, 2017 at 01:19 AM

    Hello,

    Could you please try re-integrating the Google Spreadsheet to your form? To do that, please follow this guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    If the issue persists, please let us know so we investigate it further.

    Thank you.

  • Profile Image

    Answered by red7eleven1 on June 19, 2017 at 11:22 PM

    Hi,

     

    Thank you very much. We have made the re-integration and the problem have been solved ! :)

     

    Thank You.