Missing some submissions in Google Sheet

  • red7eleven1
    Asked on June 18, 2017 at 11:40 PM

    Hi,

     

    We have made an integration for google sheet in our form. But some of the submission are missing in the google sheet but not in jotform submission. Many of the submission are missing during 08th June 2017.

    May we know what would be the causes of this ?

     

    Your fast response are appreciated.

     

    Thank You.

     

  • John_Benson
    Replied on June 19, 2017 at 1:19 AM

    Hello,

    Could you please try re-integrating the Google Spreadsheet to your form? To do that, please follow this guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    If the issue persists, please let us know so we investigate it further.

    Thank you.

  • red7eleven1
    Replied on June 19, 2017 at 11:22 PM

    Hi,

     

    Thank you very much. We have made the re-integration and the problem have been solved ! :)

     

    Thank You.