How do I set up my account to receive e-mail alerts when someone registers?

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    jbasscase
    Asked on July 31, 2012 at 04:56 PM

    I have the free account- is this only a feature you get with one of the paid accounts?

     

    I've already had three registrations and didn't receive any e-mail alerts.

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    NeilVicente
    Answered on July 31, 2012 at 06:47 PM

    Your forms do not have a recipient email specified in their notification settings.

    I went ahead and configured them to send to jenny@sherocksherock.com

    Kindly do a test submit on your form then check your email if the notifications are sent.

    By the way, when creating new notifications, make sure that the Sender Email is set to noreply@jotform.com to ensure maximum email deliverability.

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    jbasscase
    Answered on August 02, 2012 at 05:37 PM

    It still is not working- I checked my spam folder too.  I'm not sure what is going on here?

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    NeilVicente
    Answered on August 02, 2012 at 06:24 PM

    I just realized that your forms actually contain a Paypal payment tool.

    You probably have not set up IPN yet. Kindly follow this checklist to set up IPN on your Paypal account:

    http://webcity.com.au/hosting/tutorials/cubecart/Setting_up_PayPal_IPN.pdf

    The IPN URL for JotForm is https://www.jotform.com/ipns/paypal.php

    Contact us again if the problem still persists even after configuring your Paypal account's IPN.