What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing account e-mail address

    Asked by lumiarts on June 19, 2017 at 01:46 PM

    I want to login and receive your e-mails using another e-mail, if a change my account details, will this make my forums that are currently online and being used go offline?

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    JotForm Support

    Answered by Jan on June 19, 2017 at 03:29 PM

    No, your forms will still be available if you changed the account's email address. However, if the email notification of your forms depends on the account's email address as the recipient, then these forms will be affected.

    By default, when you created a form, an email notification will be generated automatically. If you did not change this setting, then the recipient will be the account's email address.

    You can change the account's email address in the Account Profile section. Here's the link: https://www.jotform.com/myaccount/.

    Thank you.