What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by Gerard Corcoran on June 20, 2017 at 03:48 AM

    I want to cancel my subscription to Job Form as of this date 6/19/2017. Thank You GC

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    Answered by OzanDost on June 20, 2017 at 03:54 AM

    Hello Gerard, 

    Sorry to hear that.

    Here is a step-by-step guide on how to downgrade your account to free plan.

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Hope this helps.

    Have a nice day.

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    Answered by WilliamR on June 20, 2017 at 04:08 AM

    I can help you cancel your account with JotForm. However, please be advised that deleting would mean, you could no longer access or use the forms you have created.

    Currently you have a free subscription with us. Should you wish to continue with cancellation, please let us know with your confirmation.