What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Opt in Form Integration with Constant Contact Not Working

    Asked by SRplt on June 20, 2017 at 04:25 AM



    i have a test webform(see link below), which is integrated with Constant Contact CRM.

    The option to SEND contacts to CONSTANT CONTACT - Only if users agrees is selected, but regardless

    of whether you tick or don't tick the Opt in text box, the contact is added to the List.


    Any help appreciated

    Page URL:

  • Profile Image
    JotForm Support

    Answered by candy on June 20, 2017 at 04:59 AM


    You can not set any condition to the integration such as if the option is ticked, do not send data to the integrated platform. Unfortunately, we do not have this type of condition, currently.

    If you integrate the form with Constant Contact CRM, the submission will be saved into the Constant Contact CRM regardless.

    The only thing you can do would be hiding Submit button if the option is selected.

    I have forwarded a feature request to our software development team in order to consider implementing this feature. We are going to inform you as soon as the feature will be available.

    Thank you very much for contacting us.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 21, 2017 at 05:04 PM

    This ticket is similar to your other support request.

    We are closing this ticket because a feature for Constant Contact exists, although it is an opt-in not an opt-out check box.

    Kindly let us know if you need help with anything else JotForm-related.