Opt in Form Integration with Constant Contact Not Working

  • Profile Image
    SRplt
    Asked on June 20, 2017 at 04:25 AM

    Hello

     

    i have a test webform(see link below), which is integrated with Constant Contact CRM.

    The option to SEND contacts to CONSTANT CONTACT - Only if users agrees is selected, but regardless

    of whether you tick or don't tick the Opt in text box, the contact is added to the List.

     

    Any help appreciated

  • Profile Image
    candy
    Answered on June 20, 2017 at 04:59 AM

    Hello,

    You can not set any condition to the integration such as if the option is ticked, do not send data to the integrated platform. Unfortunately, we do not have this type of condition, currently.

    If you integrate the form with Constant Contact CRM, the submission will be saved into the Constant Contact CRM regardless.

    The only thing you can do would be hiding Submit button if the option is selected.

    I have forwarded a feature request to our software development team in order to consider implementing this feature. We are going to inform you as soon as the feature will be available.

    Thank you very much for contacting us.

  • Profile Image
    NeilVicente
    Answered on June 21, 2017 at 05:04 PM

    This ticket is similar to your other support request.

    We are closing this ticket because a feature for Constant Contact exists, although it is an opt-in not an opt-out check box.

    Kindly let us know if you need help with anything else JotForm-related.

    Cheers!