What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-mail - Benachrichtigung Problem

    Asked by Marcus Breede on August 01, 2012 at 02:36 AM

    Hallo,

    Ich weiß nicht weshalb es nicht mit der E-mail Benachrichtigung nicht funktioniert.

    Ich habe folgende Einstellungen übernommen:

     
    Absender Name: JotForm
    Absender E-Mail: noreplay@jotform.com

    Reply-to Email: Kein

    Empfänger-E-Mail: spontangaming@hotmail.de

    stamp
    Ich habe das Formular noch nicht in meine Webseite eingebunden.
    Ich habe es erstmal mit "Test-E-mail" versucht.
    Mit freundlichen Grüßen,
    Marcus Breede
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    Answered by pinoytech on August 01, 2012 at 03:38 AM

    Hi,

    Can you please provide us more details for further assistance?

    Thank you!

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    Answered by Marcus Breede on August 01, 2012 at 04:49 AM

    Hello,

    I do not know why it does not not work with the e-mail notification.

    I have taken the following settings:
     
    Absender Name: JotForm
    Absender E-mail : noreplay@jotform.com

     
    Reply-to Email: Kein

    Empfänger-E-Mail: spontangaming@hotmail.de



    stamp


    I have not yet incorporated the form into my website.
    I first tried it with "test e-mail."
    Sincerely,
    Marcus Breede

     

    *Ps: Google Translator :P

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    JotForm Support

    Answered by liyam on August 01, 2012 at 04:53 AM

    Hello Marcus,

    Have you checked your junk mail folder if the notifications have landed there?

    Looking forward to your response.

    Thanks.

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    Answered by Marcus Breede on August 01, 2012 at 04:57 AM

    Hi,

    Yes i have checked my junk mail folder. I found nothing.

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    JotForm Support

    Answered by liyam on August 01, 2012 at 05:20 AM

    Thank you for the response, Marcus. 

    Are you using an email application software such as Eudora, MS Outlook, Mozilla Thunderbird, etc?  If so, please try to login to your webmail account at http://mail.live.com and check it on the junk mail folder there. 

    Also, may I recommend that you create your free personal account here.  Currently, you are using a guest account for your form which has a possibility of it getting lost in time, since guest accounts only depend on cookies to retain the view of your form in your My Forms page.  You can create your account by checking the lower right part of your My Forms page

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    Answered by Marcus Breede on August 01, 2012 at 05:32 AM

    I have found nothing in the junk mail folder..

    Okay, I create an account and try again.

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    JotForm Support

    Answered by liyam on August 01, 2012 at 05:45 AM

    Sorry, I just noticed that you have not made a submission yet.  Anyway, I'll wait for your account and I'll do a test submission after. 

    Thanks.

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    Answered by marcusbreede on August 01, 2012 at 05:59 AM

    It works! Very good support! Praise from me

    With best regards,
    marcus