My form had been disabled. Why?

  • Erica Stevenson
    Asked on June 20, 2017 at 9:56 AM

    I use jotform for my home pearl business. I wad getting ready to have a fb live party and clicked on my jotform. I'm getting a message that it had been disabled. I have no idea why or what i need to do to get it running again. 

     

    Thanks

  • Kiran Support Team Lead
    Replied on June 20, 2017 at 11:33 AM

    I have checked your form and see that it is displaying correctly. 

    My form had been disabled Screenshot 20

    However, I notice that the form is associated with a guest account which is using your email address. Please register a Free account with the same email address so that you can manage the forms by logging in to your account and take the advantage of receiving 100 submissions in a month.

    Let us know if you need any further assistance. We will be happy to assist.