What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form had been disabled. Why?

    Asked by Erica Stevenson  on June 20, 2017 at 09:56 AM

    I use jotform for my home pearl business. I wad getting ready to have a fb live party and clicked on my jotform. I'm getting a message that it had been disabled. I have no idea why or what i need to do to get it running again. 



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    JotForm Support

    Answered by Kiran on June 20, 2017 at 11:33 AM

    I have checked your form and see that it is displaying correctly. 

    However, I notice that the form is associated with a guest account which is using your email address. Please register a Free account with the same email address so that you can manage the forms by logging in to your account and take the advantage of receiving 100 submissions in a month.

    Let us know if you need any further assistance. We will be happy to assist.