How can I make automatic payments optional?

  • Snappytappy
    Asked on June 20, 2017 at 4:03 PM
  • Kevin Support Team Lead
    Replied on June 20, 2017 at 5:47 PM

    I think you could ask your users if he wants to pay online, based on the answer you could show/hide the payment section, do note that the payment will not be processed if the payment section is hidden. 

    Here is a guide that will help you showing/hiding fields: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer 

    You would also need to set hidden fields to be cleared, this can be done under the form settings: 

    How can I make automatic payments optional? Image 1 Screenshot 20

    You could also provide us more details about what you would like to achieve as well as the form you're working on, we will be glad to help you.