What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have one of your old email forms.

    Asked by Jay on June 20, 2017 at 04:07 PM

    I have one of your old email forms. The one with the envelope. It does not show up on Google Chrome, and I can not manipulate it as I could before. Any comment would be helpful. Also is there a newer replacement that might solve the problem?



    This is a re-post of a comment on 5 Things You May Not Realize You Could Do with JotForm

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    JotForm Support

    Answered by Kevin_G on June 20, 2017 at 05:55 PM

    I cannot find any account related to the email address you used to open this thread, may we get your form ID or the email address used on your JotForm account? 

    We will be glad to help you.