Incomplete payment autoresponder message

  • jimla
    Asked on June 20, 2017 at 8:14 PM

    Is is possible to send a unique autoresponder email message when a form is submitted with an incomplete payment?

    Thanks,

    Jim

  • WilliamR
    Replied on June 20, 2017 at 10:02 PM

    Yes, that is possible through conditions. Here's a guide on how to create conditional autoresponder messages.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope that helps, let me know if you need further assistance.