not receiving email alerts?

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    Asked on August 02, 2012 at 12:45 AM


    My jotform ( ) isnt emailing the alerts any more. I've checked the settings on the setup of my jotform and sent a couple test messages inside the email alert set up - but nothing received at my end, not even in the junkmail folder.


    They should be going to

    To communicate with me directly please email


    Kind Regards,


    John Ritchie

    Synergy Business Solutions

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    Answered on August 02, 2012 at 12:53 AM

    Hi John,

    The email account was previously IN bounce lists.

    I removed it since.

    it should now recieve the emails.

    Please inform us if issue persist.