not receiving email alerts?

  • Profile Image
    synergyinfo
    Asked on August 02, 2012 at 12:45 AM

    Hi,

    My jotform ( http://www.synergy.net.nz/demo/register/index.aspx ) isnt emailing the alerts any more. I've checked the settings on the setup of my jotform and sent a couple test messages inside the email alert set up - but nothing received at my end, not even in the junkmail folder.

     

    They should be going to sales@synergy.net.nz

    To communicate with me directly please email john@synergy.net.nz

     

    Kind Regards,

     

    John Ritchie

    Synergy Business Solutions

  • Profile Image
    jonathan
    Answered on August 02, 2012 at 12:53 AM

    Hi John,

    The email account was previously IN bounce lists.

    I removed it since.

    it should now recieve the emails.

    Please inform us if issue persist.

    Thanks.