not receiving email alerts?

synergyinfo
Asked on August 02, 2012 at 12:45 AM

Hi,

My jotform ( http://www.synergy.net.nz/demo/register/index.aspx ) isnt emailing the alerts any more. I've checked the settings on the setup of my jotform and sent a couple test messages inside the email alert set up - but nothing received at my end, not even in the junkmail folder.

They should be going to sales@synergy.net.nz

To communicate with me directly please email john@synergy.net.nz

Kind Regards,

John Ritchie

Synergy Business Solutions

Page URL:
http://www.synergy.net.nz/demo/register/index.aspx
Jonathan

Jotform Support

Answered on August 02, 2012 at 12:53 AM

Hi John,

The email account was previously IN bounce lists.

I removed it since.

it should now recieve the emails.

Please inform us if issue persist.

Thanks.