My account says it is suspended.

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    Christian Duguay
    Asked on June 22, 2017 at 02:44 PM
    My account is suspended, please help
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    Answered on June 22, 2017 at 02:49 PM

    We would like to apologize for any inconvenience, however, when I checked the email address you used here in the support forum for your concern, the account associated with it is not NOT in suspended status.

    May we know how did you find out your account is suspended, please?

    Also, you might be referring to another account. If so, please give us more details so we can help you further.

    We will wait for your response.