What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account says it is suspended.

    Asked by Christian Duguay on June 22, 2017 at 02:44 PM
    My account is suspended, please help
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    JotForm Support

    Answered by Mike_G on June 22, 2017 at 02:49 PM

    We would like to apologize for any inconvenience, however, when I checked the email address you used here in the support forum for your concern, the account associated with it is not NOT in suspended status.

    May we know how did you find out your account is suspended, please?

    Also, you might be referring to another account. If so, please give us more details so we can help you further.

    We will wait for your response.