Plain text format is not working on emails

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    Asked on June 23, 2017 at 09:42 AM
    Also,  I want all the notifications to be in Text Mode only.  So that the message is easily read on a mobile device.  I have been struggling to find a "Text Mode" solution.
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    Answered on June 23, 2017 at 09:56 AM

    Although we have a guide on how to create plain text emails, it looks like our Form Builder still ends up adding HTML tags to it.

    Related guide: How-to-Have-Text-Only-Message-Format-in-Email 

    I've escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

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    Larry Morales
    Answered on June 30, 2017 at 02:40 PM

    Is there any update on this?  I've also needed plain text emails for a while now. I really like this system and I would like to continue using it.

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    Answered on June 30, 2017 at 04:00 PM

    @Larry Morales

    Unfortunately, we still don't have an update on this issue. However, the issue is already assigned to one of our developers. 

    You will be notified via this thread once an update is available.