What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    please activate my account, just subscribed

    Asked by durvalpinheiro on June 23, 2017 at 05:36 PM



    Page URL:

  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 23, 2017 at 05:42 PM

    Your account has been suspended for collecting credit card information. This is prohibited. You can view our Terms of Use and if you would like your account re-enabled, then you must delete the offending parts of your form. Or if you prefer delete it completely.

    Note that if you need to take a credit card purchase you must use a supported payment integration:

    Mastering Payment Form Integrations with JotForm