I canceled my subscription in error - can I renew before my subscription runs out?

  • Profile Image
    handmadehongkong
    Asked on August 02, 2012 at 04:12 PM

    Dear Jotform, 

    I canceled my subscription in error. It is set to expire on Aug 22, 2012. However, I'd like to continue with my subscription as before, with an automatic payment through paypal. 

    Is it possible to renew my subscription before the expiration date so there is no lapse in service?

    Thank you, 

    Megan 

    meganolinger@gmail.com

    handmadehongkong@gmail.com

  • Profile Image
    gori-mathew
    Answered on August 02, 2012 at 04:35 PM

    Hi Megan;

    You will be able to upgrade your account back to Premium after it downgrades on 2012-08-24 (when your payment expires). Please note that when your account is downgraded it will remain active and your forms will not be disabled.

    To upgrade your account on 2012-08-24, you can also check on our yearly or bi-yearly prices of the three packages and can enjoy some discount , see on the below links:

    Premium: http://www.jotform.net/upgrade
    Professional: http://www.jotform.net/upgrade_professional

    If you have other questions or concerns, please do let us know.