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JobTestPrepAsked on June 24, 2017 at 11:14 AM
Hi,
Here is the Jotform that I have created: https://form.jotform.me/71441223330441
Here is the scenario:
Under "Reason for requesting a refund" I choose "I found errors in the PrepPack" and then choose either Yes or No
If I then choose another reason from the "Reason for requesting a refund" dropdown all of the elements from "I found errors in the PrepPack" remain visible. I can't figure out how to hide them.
See screenshot
Is there any way around this?
Thanks
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Welvin Support Team LeadReplied on June 24, 2017 at 12:05 PM
Set the Clear Hidden Field Values in the Form Settings to "Clear on Being Hidden", that should solve the problem: