- JobTestPrepAsked on June 24, 2017 at 11:14 AM
Here is the Jotform that I have created: https://form.jotform.me/71441223330441
Here is the scenario:
Under "Reason for requesting a refund" I choose "I found errors in the PrepPack" and then choose either Yes or No
If I then choose another reason from the "Reason for requesting a refund" dropdown all of the elements from "I found errors in the PrepPack" remain visible. I can't figure out how to hide them.
Is there any way around this?
- JotForm SupportWelvinAnswered on June 24, 2017 at 12:05 PM
Set the Clear Hidden Field Values in the Form Settings to "Clear on Being Hidden", that should solve the problem: