What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to let user to send a form to different recipients?

    Asked by fortinet on June 24, 2017 at 02:07 PM

    Hi, there

    I would like to have a form. User can choose different department and the form only send to the department.

     

    For example :

    User can use drop down menu to choose the different department and send it. Only the department can see it.

     

    If yes. How many departments(items) I can create?

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by jonathan on June 24, 2017 at 04:21 PM

    Yes this is very much possible on the form. You can use the conditional email feature of the form.

    Please review our user guide: How-to-Send-Email-Based-on-User-s-Answer

    So in your example, you can associate the email recipients to the departments. Using condition rule base on the user's selected department, the email will be sent to the equivalent department email.

    Let us know if you need further assistance.