Reporting Spoofed email/phishing

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    Carla Bell 
    Asked on June 25, 2017 at 02:03 AM

    I just received a suspicious email using your company's Logo/info. Based on its sending addresses, etc, it is obvious that it is a phishing attempt. How would you like me to send this email/info to you?

    This is a copy of the heading info:

    from: JotForm <noreply@jotform.com>
    reply-to: reply@abouthyper.net,
    admin@talkdetails.com,
    reply@fosterfree.com,
    reply@radiustree.net,
    JotForm <noreply@jotform.com>
    to: rollo04@fw6m0bd.com
    date: Fri, Jun 23, 2017 at 1:24 PM
    subject: Dear cjpiano, Your password has been changed!!
    mailed-by: 1and1.fr
    signed-by: jotform.com
    encryption: Standard (TLS) Learn more

    Thank you.

    Carla

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    Kiran
    Answered on June 25, 2017 at 03:20 AM

    We are sorry about that and request you to ignore the email. We have identified a spammer using JotForm email address for sending the emails. The associated accounts have already been suspended and further precautions have been taken. However, if you receive any further emails, we request you to forward them to support@jotform.com referring to this thread. Also, if you can get us the message headers of the email received it might help us in tracing the source of the new emails.

    Please disregard the email message received and add the following email address to your blocklist.

    reply@abouthyper.net, admin@talkdetails.com, reply@fosterfree.com, reply@radiustree.net 

    Thanks!

  • Profile Image
    Carla Bell 
    Answered on June 25, 2017 at 07:43 PM
    attached is the Original form of the suspicious email. I will also forward
    the email to you in a separate action.
    Carla Bell
    ...
  • Profile Image
    Carla Bell 
    Answered on June 25, 2017 at 07:54 PM

    The Original form of the suspicious email has been sent to support@jotform.com. I will also forward the email to you in a separate action.

  • Profile Image
    Kiran
    Answered on June 25, 2017 at 10:28 PM

    It looks like that you have attached the image to the reply email. Unfortunately, the images attachments in the email cannot be posted back to the forum. We request you to attach the image on this forum thread https://www.jotform.com/answers/1182997 as shown below:

    We will wait for your response. Thank you!