What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep receiving an e-mail asking if I changed my password. I did not. What do I need to do?

    Asked by Cheri Carbone on June 25, 2017 at 12:01 PM
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    Answered by Sven on June 25, 2017 at 12:32 PM

    Sorry for the inconvenience. A user who uses JotForm has been sending spam messages to some emails. This is a phishing attempt. we have already taken action by suspending the user's account. Please ignore the email and let us know if you continue receiving emails like this. Also, please don't click any links from the email message. Thank you for your understanding.