I'm unable to record my voice on the form which my employer requires, how do i make it work?

  • fanfranceszhang
    Asked on June 25, 2017 at 11:41 PM

    I'm on a Mac Air, I've also tried on my iphone and ipad, none of which worked

    Jotform Thread 1183411 Screenshot
    Page URL: https://form.jotform.me/Vericant/part-time-interviewer-application-
  • Chriistian Jotform Support
    Replied on June 26, 2017 at 2:15 AM

    Sorry for the inconvenience.

    I checked your form (https://form.jotform.me/Vericant/part-time-interviewer-application- ) on a iOS emulator and I was able to replicate the issue. Here's what it looks like on my end.

    Im unable to record my voice on the form which my employer requires, how do i make it work? Image 1 Screenshot 20

    It seems that Safari browser on iOS does not support WebRTC which is needed for the audio recording process. Alternatively, could you please try using other browser and see if this helps? If it doesn't work, please try to use a File upload field on your form instead, so that the users can still be able to upload their recordings. Perhaps in any audio file like MP3, Mpeg, WAV, etc.

    Let us know if you need further assistance,
    Regards.