What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm unable to record my voice on the form which my employer requires, how do i make it work?

    Asked by fanfranceszhang on June 25, 2017 at 11:41 PM

    I'm on a Mac Air, I've also tried on my iphone and ipad, none of which worked

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 26, 2017 at 02:15 AM

    Sorry for the inconvenience.

    I checked your form (https://form.jotform.me/Vericant/part-time-interviewer-application- ) on a iOS emulator and I was able to replicate the issue. Here's what it looks like on my end.

    It seems that Safari browser on iOS does not support WebRTC which is needed for the audio recording process. Alternatively, could you please try using other browser and see if this helps? If it doesn't work, please try to use a File upload field on your form instead, so that the users can still be able to upload their recordings. Perhaps in any audio file like MP3, Mpeg, WAV, etc.

    Let us know if you need further assistance,