What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My captcha block does not show up on windows nt system but does on my ipad

    Asked by DELPACK on August 03, 2012 at 10:26 AM

    enter the message as it's shown. there is no word or message displayed.

    it does work on 2 other forms for delpack.

    I deleted the captcha and re-entered it works fine.

    Page URL:
    http://delpackaging.com/customer-support/

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    JotForm Support

    Answered by NeilVicente on August 03, 2012 at 10:33 AM

    Try clearing your browser's cache, then reload the page.

    If it does not help, replace your current embed codes with iFrame codes

    To get your form's iframe codes:

    1. Click Setup & Embed tab
    2. Click Embed Form button
    3. Choose iFrame option
    4. Copy the codes provided in the succeeding screen

    Get back to us if none of these solutions work.