Email warning password has changed.

  • joliveroconnell
    Asked on June 26, 2017 at 10:54 AM

    I keep getting an email saying my password has been changed. Is this being sent by you, or is it a phishing email? It looks legit, but there is a word misspelled which gives me pause.

    Thanks.

  • Aurora JotForm Support
    Replied on June 26, 2017 at 12:07 PM

    Hello,

    Thank you for bringing this to our attention.

    Our apologies for the inconvenience this issue may have caused you. It is not us, unfortunatelly we had a spammer using our services that generated this email  to make it looks as if the email were coming from us, this user is already cancelled.

    The account associated with this email address is in good standing.
    Please disregard the email you received, as this is not ours.
    If you have additional questions, please let us know.

    Thank you and Regards.