What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email warning password has changed.

    Asked by joliveroconnell on June 26, 2017 at 10:54 AM

    I keep getting an email saying my password has been changed. Is this being sent by you, or is it a phishing email? It looks legit, but there is a word misspelled which gives me pause.

    Thanks.

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    JotForm Support

    Answered by Aury on June 26, 2017 at 12:07 PM

    Hello,

    Thank you for bringing this to our attention.

    Our apologies for the inconvenience this issue may have caused you. It is not us, unfortunatelly we had a spammer using our services that generated this email  to make it looks as if the email were coming from us, this user is already cancelled.

    The account associated with this email address is in good standing.
    Please disregard the email you received, as this is not ours.
    If you have additional questions, please let us know.

    Thank you and Regards.