- praticomprastheAsked on June 26, 2017 at 07:35 PM
Quando alguém envia uma resposta no meu formulário, o email de confirmação enviado para eles sempre cai nas caixas de spam ou lixo. Existe uma forma de evitar que isso aconteça?
- JotForm Supportashwin_dAnswered on June 26, 2017 at 10:52 PM
I did check your form's auto-responder email alert and found that you are using Cusotm Sender email with SMTP setting to send submission emails.
I would suggest you to please use "firstname.lastname@example.org" as "Sender Email" and see if that solves your problem. Please check the screenshot below:
Do get back to us if the issue persists.