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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove a Captcha field, that is shown when the form is submitted?

    Asked by clior on June 27, 2017 at 09:24 AM

    hello,

     

    my name lior, i use your system and it very good.

    but i have question,

    after my client Leaves details - he need to enter same Letters - to sent the details.

     

    there option to cancel this? i want when he enter details - the details Will be sent without security

    how can i do it?

     

    thanks

    lior cohen

     

     

  • Profile Image

    Answered by WilliamR on June 27, 2017 at 10:49 AM

    Hi Lior Cohen,

    I'm not 100% sure if I understood your concern. What do you mean by "after my client Leaves details - he need to enter same Letters - to sent the details."

    Can you provide me more details about it, so that I can advise you accordingly?

  • Profile Image

    Answered by clior on June 28, 2017 at 09:43 AM
    This i want cancel...
    I dont need that
    2017-06-27 17:49 GMT+03:00 JotForm :
    ...
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    JotForm Support

    Answered by david on June 28, 2017 at 11:41 AM

    Screenshots cannot be attached to emails and need to be posted to the forum directly.  If you wouldn't mind posting your screenshot again, we will be happy to have a look:

    http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    Here is a link to the thread:

    https://www.jotform.com/answers/1184761

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    JotForm Support

    Answered by BJoanna on June 29, 2017 at 03:38 AM

    @clior 

    You have uploaded this screenshot on another thread

     

     

    I have inspected both of your forms and they do not have a Captcha field. 

    Is that Captcha field shown when your embedded form is submitted? 

    If so, please re-embed your form with iFrame code, to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    If the issue persist after you re-embed your form, please provide us a URL of your webpage, so that we can inspect and test your form. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by clior on June 29, 2017 at 08:48 AM

    this is the website

    http://www.autosysfx.com/blog/?page_id=1400

    when sameone leaving this details goes to the image page.

    I do not want the client to have to enter "letters" in order for the data to be sent

     

  • Profile Image

    Answered by clior on June 29, 2017 at 09:25 AM

    this the website

    http://www.autosysfx.com/blog/?page_id=1423

  • Profile Image

    Answered by clior on June 29, 2017 at 09:53 AM

    my user is forexc

     

     

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    JotForm Support

    Answered by david on June 29, 2017 at 11:19 AM

    I checked your page and it looks like you are using the full source code to embed your form.  Replace your current embed code with your forms iframe code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not remove the captcha, let us know and we will take another look.