How to remove a Captcha field, that is shown when the form is submitted?

  • Profile Image
    clior
    Asked on June 27, 2017 at 09:24 AM

    hello,

     

    my name lior, i use your system and it very good.

    but i have question,

    after my client Leaves details - he need to enter same Letters - to sent the details.

     

    there option to cancel this? i want when he enter details - the details Will be sent without security

    how can i do it?

     

    thanks

    lior cohen

     

     

  • Profile Image
    WilliamR
    Answered on June 27, 2017 at 10:49 AM

    Hi Lior Cohen,

    I'm not 100% sure if I understood your concern. What do you mean by "after my client Leaves details - he need to enter same Letters - to sent the details."

    Can you provide me more details about it, so that I can advise you accordingly?

  • Profile Image
    clior
    Answered on June 28, 2017 at 09:43 AM
    This i want cancel...
    I dont need that
    2017-06-27 17:49 GMT+03:00 JotForm :
    ...
  • Profile Image
    david
    Answered on June 28, 2017 at 11:41 AM

    Screenshots cannot be attached to emails and need to be posted to the forum directly.  If you wouldn't mind posting your screenshot again, we will be happy to have a look:

    http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    Here is a link to the thread:

    https://www.jotform.com/answers/1184761

  • Profile Image
    BJoanna
    Answered on June 29, 2017 at 03:38 AM

    @clior 

    You have uploaded this screenshot on another thread

     

     

    I have inspected both of your forms and they do not have a Captcha field. 

    Is that Captcha field shown when your embedded form is submitted? 

    If so, please re-embed your form with iFrame code, to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    If the issue persist after you re-embed your form, please provide us a URL of your webpage, so that we can inspect and test your form. 

    Let us know if you need further assistance. 

  • Profile Image
    clior
    Answered on June 29, 2017 at 08:48 AM

    this is the website

    http://www.autosysfx.com/blog/?page_id=1400

    when sameone leaving this details goes to the image page.

    I do not want the client to have to enter "letters" in order for the data to be sent

     

  • Profile Image
    clior
    Answered on June 29, 2017 at 09:25 AM

    this the website

    http://www.autosysfx.com/blog/?page_id=1423

  • Profile Image
    clior
    Answered on June 29, 2017 at 09:53 AM

    my user is forexc

     

     

  • Profile Image
    david
    Answered on June 29, 2017 at 11:19 AM

    I checked your page and it looks like you are using the full source code to embed your form.  Replace your current embed code with your forms iframe code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not remove the captcha, let us know and we will take another look.