What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does deleting the submission through Jotform delete the related files from Dropbox?

    Asked by tycoprinting on June 27, 2017 at 01:19 PM

    If we delete submissions for a particular form that is linked through DropBox integration does deleting the submission through Jotform delete the related files from dropbox?

    Thank you.

    Page URL:
    https://form.jotform.us/62674197430157

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    JotForm Support

    Answered by EltonCris on June 27, 2017 at 02:29 PM

    No. Only the files from JotForm will be deleted. The files saved in your Dropbox are retained. In other words, deleting files in your form will not affect your Dropbox files.

    The Dropbox integration only saves files in your Dropbox account during submission. Nothing else other than that.

    If you have any other questions, let us know.