How do we cancel our subscription?

how do we cancel subscription?

I have searched for the account associated with your email address but I couldn't find any.

Please provide us with your account username or a form ID or URL, in order to locate your account and assist you further.

With that said, please see our guide on how to downgrade your account to the Free status here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

I hope this helps. If you need further assistance please let us know. Thank you.

We are wanting to cancel our account.  we no longer use this application.  a co-worker who is no longer with us set this up so we have no info in order to cancel.  we are receiving cc charges.

In order to assist you further, please send the following info to support@jotform.com

Account username

Reference numbers

Date of last charge