What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Theme Store: My themes: New Theme | The new theme and create theme buttons should be disabled for guest users.

    Asked by seth on June 28, 2017 at 06:53 AM

    The new theme and create theme buttons should be disabled for guest users. In particular, the theme designer gets stuck on loading page if the user has no forms. There could also be a check for forms. If there are no forms, we can notify the user that he should create a form first.

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    JotForm Support

    Answered by Scott on August 19, 2017 at 10:46 AM

    Hey Seth,

    My Themes links are now hidden on the header and the footer for the guest users.

    The problem with the UI being stuck on on loading page is also solved. The designer opens without any issues and gives an option to create a new form as seen on the screenshot below:

     

     

    cheers.

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    JotForm Support

    Answered by seth on August 21, 2017 at 02:18 AM

    Thanks :D