How can I turn off Auto Renewal for my subscription?

  • Profile Image
    niel_300
    Asked on June 28, 2017 at 08:43 AM

    Hi!

     

    How can i turn off my auto renewal for my plan? I would likt to turn off my auto renewal. 

  • Profile Image
    candy
    Answered on June 28, 2017 at 10:18 AM

    Hello,

    As far as I checked, you have a Bronze plan currently. If you want to downgrade your account to the Free plan, please find the following guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    After confirming the subscription cancellation, the subscription will no longer be billed on the Next Billing Date.

    Please try and if you need further assistance, let us know.

    Thank you.