What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I turn off Auto Renewal for my subscription?

    Asked by niel_300 on June 28, 2017 at 08:43 AM

    Hi!

     

    How can i turn off my auto renewal for my plan? I would likt to turn off my auto renewal. 

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    JotForm Support

    Answered by candy on June 28, 2017 at 10:18 AM

    Hello,

    As far as I checked, you have a Bronze plan currently. If you want to downgrade your account to the Free plan, please find the following guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    After confirming the subscription cancellation, the subscription will no longer be billed on the Next Billing Date.

    Please try and if you need further assistance, let us know.

    Thank you.