- niel_300Asked on June 28, 2017 at 08:43 AM
How can i turn off my auto renewal for my plan? I would likt to turn off my auto renewal.
- JotForm SupportcandyAnswered on June 28, 2017 at 10:18 AM
As far as I checked, you have a Bronze plan currently. If you want to downgrade your account to the Free plan, please find the following guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
After confirming the subscription cancellation, the subscription will no longer be billed on the Next Billing Date.
Please try and if you need further assistance, let us know.