What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My email notification works but it does not send the answers to the questions on my form - it only sends back the answer to the email question. Help!

    Asked by sketchpadartstudio on August 05, 2012 at 11:12 AM

    I have a drop down box with classes listed for registration. 

    I also have boxes for name, phone number,email and age. The only answers that come back to me are "Class" and "email".

  • Profile Image

    Answered by pinoytech on August 05, 2012 at 11:28 AM

    Hi there,

    Sorry for the inconvenience that may have caused. Regarding on this issue, can you please provide us your FORM URL to check your Form and for further assistance?

    Thank you!

  • Profile Image
    JotForm Support

    Answered by jonathan on August 05, 2012 at 04:15 PM


    Hi, I tested your form using my personal dropbox account for integration. This is the pdf result I got in dropbox when I submitted the form

    And this the email notification I received

    Can you please try removing the dropbox integration and re-integrate. Perhpas this step can resolve already the issue on your end.

    Please update us if further issue exists.