I've setup paypal options on my form. however when people go to use it, they get a message saying shopping cart is empty. Any ideas?

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    bfrisan
    Asked on August 05, 2012 at 12:14 PM
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    jonathan
    Answered on August 05, 2012 at 03:58 PM

    Hi,

    I am not sure what happen to the form, but when I checked the paypal field using the payment wizard it display like this.

     

    Please try deleting the paypal/product field,(it will ask you if you want to keep the product list, please answer Yes). After delete, add the paypal field, it will again go to the process using the payment wizard.

    I tested this on my form, I was able to make it work here http://www.jotform.me/form/22176002587451

     

    Please inform us if issue persist after trying the instructions.

    Thanks.

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    bfrisan
    Answered on August 05, 2012 at 05:58 PM

    Think we are good to go now.  Thanks!

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    jonathan
    Answered on August 05, 2012 at 06:21 PM

    We are glad to know its good now. Feel free to contact us again should have other inquiry.

    Thanks.