What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will the participants be charged an additional fee?

    Asked by Btovar21 on June 28, 2017 at 01:19 PM

    I am organizing a race and am willing to pay for the bronze membership.

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    JotForm Support

    Answered by Jan on June 28, 2017 at 03:22 PM

    No, if your form doesn't have any payment fields then it will be treated as a regular submission. For example, you created a registration form and doesn't require your users to pay a registration fee. They will only be charged if you integrate your form to a payment processor.

    Please take note that there's no extra charge for each payment submission. We do not take any percentage from your transactions.

    Hope that helps. If you have any questions, let us know. Thank you.