What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sub-Account questions

    Asked by tpares on June 28, 2017 at 02:27 PM

    I just upgraded to Silver.  How many sub-account users can I have?  Do they each have a unique password and username?


    We probably will want 8-10 sub-account users.  If they send out a form, can the submissions go to their separate sub-accounts or do they all go to the main account?




  • Profile Image
    JotForm Support

    Answered by BDAVID on June 28, 2017 at 04:21 PM

    You can share forms with up to 10 sub-users. They will have their own username and password. The sub-user feature is meant to share your forms, so, the forms will be hosted in your account, and will be subject to the benefits your account has: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User