What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have received a spam email and I don't have an account with you

    Asked by Mary Wheeler on June 28, 2017 at 06:38 PM

    I have received the same spam email, likewise do not have an account with you.

    Mary

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    JotForm Support

    Answered by AIDAN on June 28, 2017 at 06:39 PM

    First of all please accept my apologies for any inconvenience.

    Please note that there was a user spamming with these emails that try to look like they're coming from us whereas they're not.

    If you could please follow this guide and provide us with the message headers of the email you received, that would help us ensure that all the spam accounts are suspended: https://support.google.com/mail/answer/22454

    Thank you in advance. We are awaiting your reply.