What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can the free Jotform be used to provide credit card authorization

    Asked by letmebookthat on June 29, 2017 at 09:42 AM
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    Answered by WilliamR on June 29, 2017 at 12:23 PM

    JotForm doesn't allow users to create forms that ask for credit card information or details. This goes to all subscriptions of Jotform, whether it's paid or free. As it violates our terms of use.

    If you are credit card authorization form will not contain any of those information, then that should be fine. However, if it does then, there is a high tendency that your account will be suspended for suspected phishing issues.

    You can read more about our Terms of use here.
    https://www.jotform.com/help/8-Terms-of-Use

    If you have any other concerns, feel free to contact us anytime.

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    JotForm Support

    Answered by david on June 29, 2017 at 12:25 PM

    As stated by my colleague we do not allow for collecting credit card details directly.  If you require payment authorization, that can be done through one of our many payment processors:

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization