What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why the email field is not showing in the email?

    Asked by goodtimegetaways on June 29, 2017 at 10:04 AM

    it only says email validator and is blank where their email should be

    Page URL:
    https://form.jotform.com/61795518388977

    Screenshot
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    JotForm Support

    Answered by Nik_C on June 29, 2017 at 01:08 PM

    The issue happened because the name of the email field is different than the name of the Email Validator. So to correct that, please follow:

    1) Go to emails:

    2) Click Edit:

    3) And change the name of the email field:

    Let us know if you need any further assistance.

    Thank you!

  • Profile Image

    Answered by goodtimegetaways on June 29, 2017 at 01:38 PM

    Thank you so much!! Worked perfect!