Square Integration: Square Transaction Id for Integration to Salesforce

Hi,

I'm loving Jotform and the Salesforce Integration. I even went so far as to post a glowing review on the Salesforce App Exchange. I'm a SF Admin with 10 years experience. I work on Salesforce professionally and beyond that I volunteer and manage several NPO instances of Salesforce for non-profits.

I need to relay though that it's really a huge pain point not to be able to push the Square Transaction Id in integrations. I'm integrating Jotform with Square, Quickbooks and Salesforce. Absent any way to push transaction ids across platforms it's a lot of manual matching, which is the path to ruin especially for a small non-profit.
I understand the Square ID is generated not in JF, but in the Square platform. In order to make that available, you'd have to slow down the integration that pushes to Salesforce while wating for the Square Tranasction ID. That would be completely fine. JF includes the Square Transaction id in the email autoresponder, so I know it's writing back to Jotform.

Please, Please Please add this enhancement to your earliest roadmap. I have no doubt that it's a huge pain point for many users of Jotform as more sophisticated integrations to the platform are being built.

Thank you!

Arnold Brown

Hi Arnold,

Thanks for reaching out to Jotform Support. Thanks for your feedback. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

In the meantime, Let us know if there’s anything else we can do for you.

Hi Arnold,

Thanks for patiently waiting and for reaching out with this feature request. This feature is not possible, but we have forwarded this feedback/feature to our back-end team. So, if it is implemented in the future, you will be notified.

In the meantime, Let us know if there’s anything else we can do for you.

please stress with them that I understand it would need to be an
asynchronous transaction. I'm happy to wait five minutes for the data to
push to Salesforce and exchange for getting that all important transaction
ID to tie out all my integrations
Please please forward that language to them, a data architect will
understand this
...

Hi Arnold,

As requested, I went ahead and added this information to the escalation ticket.

Let us know if you have any other questions.

Hi Tim,

I moved your question to a new thread and will help you with that here.

Let us know if you have any other questions.