- skywatchprotection1Asked on June 29, 2017 at 06:07 PM
Why I am getting this message "Your e-mail is in our bounce list" ? this e-mail (firstname.lastname@example.org) is my business e-mail though which I communicate with my clients on daily basis. Why jotform is having a issue with my main e-mail ?
- JotForm SupportjonathanAnswered on June 29, 2017 at 07:35 PM
The email bounce list message is a common mail system auto message when emails were not being delivered successfully to the intended recipients.
I checked the bounce list and I did found your email listed due to the reason explained below.Result: op####@sky######ion.ca is IN the bounce list
Reason(s) : smtp; 552 5.2.0 bEF81v01T3S6RPD01 - bEF81v01T3S6RPD01EF8a2
I have fixed it now and removed the blocked email. New incoming email should now get through.
Let us know if issue persist.
Related guide : Why-I-am-not-Receiving-Email-Notifications