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    I am getting a message your e-mail is in our bounce list

    Asked by skywatchprotection1 on June 29, 2017 at 06:07 PM

    Why I am getting this message "Your e-mail is in our bounce list" ? this e-mail (operations@skywatchprotection.ca) is my business e-mail though which I communicate with my clients on daily basis. Why jotform is having a issue with my main e-mail ?

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    JotForm Support

    Answered by jonathan on June 29, 2017 at 07:35 PM

    The email bounce list message is a common mail system auto message when emails were not being delivered successfully to the intended recipients.

    I checked the bounce list and I did found your email listed due to the reason explained below.

    Result: op####@sky######ion.ca is IN the bounce list

    Reason(s) : smtp; 552 5.2.0 bEF81v01T3S6RPD01 - bEF81v01T3S6RPD01EF8a2

    I have fixed it now and removed the blocked email. New incoming email should now get through.

    Let us know if issue persist.


    Related guide : Why-I-am-not-Receiving-Email-Notifications