What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how to bypass Paypal form with condition?

    Asked by deluca on August 06, 2012 at 04:30 PM

    Hi Support team,


    Would you mind looking at my form please?

    I have a real problem.

    I have setup a paypal form and I would like my customers to have the choice between:


    Paying online for the good

    picking them up and pay at the till

    or pay the delivery man.


    I added 2 submit buttons hoping that one works with paypal and the other one as a normal form.

    I added 3 conditions:

    When the first option is ticked, the second submit button should go.

    When the second and third options are clicked, I need to bypass paypal and have a normal form sending the info to my email address.


    I am totally unable to bypass Paypal on request. Knowing Jotform is incredible well designed, I am sure you thought about this in advanced and added a feature that can help us with this type of problem.


    Please help, I would love to know how to get around that one because I have been trying and trying for hours.


    Thank you!




  • Profile Image
    JotForm Support

    Answered by Mike_T on August 06, 2012 at 06:38 PM

    I have replied to the first thread:


    Thank you for using our services.