- aricurnAsked on June 30, 2017 at 06:22 AM
- SvenAnswered on June 30, 2017 at 08:56 AM
I'm not sure I understand your question correctly, but you can email them to check their spam/junk folder to see if JotForm replies are landing there.
You can also advise them to add firstname.lastname@example.org to their contact list, so emails won't end up blocked/marked as spam.
- aricurnAnswered on June 30, 2017 at 09:01 AM
Many thanks - I will advise them now:)