How do I advise my client whose jotform replies are ending up in his spam

  • aricurn
    Asked on June 30, 2017 at 6:22 AM

    Thank you!

  • Sven
    Replied on June 30, 2017 at 8:56 AM

    I'm not sure I understand your question correctly, but you can email them to check their spam/junk folder to see if JotForm replies are landing there. 

    You can also advise them to add jotform@noreply.com to their contact list, so emails won't end up blocked/marked as spam. 

     

     

  • aricurn
    Replied on June 30, 2017 at 9:01 AM

    Many thanks - I will advise them now:)