What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I advise my client whose jotform replies are ending up in his spam

    Asked by aricurn on June 30, 2017 at 06:22 AM

    Thank you!

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    Answered by Sven on June 30, 2017 at 08:56 AM

    I'm not sure I understand your question correctly, but you can email them to check their spam/junk folder to see if JotForm replies are landing there. 

    You can also advise them to add jotform@noreply.com to their contact list, so emails won't end up blocked/marked as spam. 



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    Answered by aricurn on June 30, 2017 at 09:01 AM

    Many thanks - I will advise them now:)