What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to update wrong account email

    Asked by john carlos el asmar  on June 30, 2017 at 12:00 PM

    buenos dias

     

    Cordial saludo

     

    estoy interesado en incribirme JOTFORM pero se me cerro  la seccion mi usurio es ramsalejohn pero como escribi mal el correo electronico y para restaurar la clave no me llega.

     

     

    le agradezco su colaboracion

    cordialmente 

     

    john elasmar

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    JotForm Support

    Answered by david on June 30, 2017 at 01:21 PM

    I checked your account and it does indeed look like the email address was entered incorrectly.  To confirm, the correct email address is edithelasmar@gmail.com.  Let us know if that is correct and we will update your account settings.

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    Answered by john el asmar  on June 30, 2017 at 01:43 PM

    buenas tardes este es mi correo correctamente edithelasmar@gmail.com

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    Answered by john carlos el asmar  on June 30, 2017 at 01:43 PM
    buenas tardes
    para confirmar mi correo es *edithelasmar@gmail.com
    *.
    le agradezco su colaboracion
    2017-06-30 12:21 GMT-05:00 JotForm :
    ...
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    JotForm Support

    Answered by david on June 30, 2017 at 02:34 PM

    I have updated your account email address to edithelasmar@gmail.com.  You should now be able to send the reset email to that address.

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    Answered by matt wyatt  on June 30, 2017 at 02:35 PM

    test--am I blocked from the forum..?

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    JotForm Support

    Answered by david on June 30, 2017 at 02:59 PM

    Your post did come through.  If you need help with something, please fill out our contact form:

    https://www.jotform.com/contact

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    Answered by john elasmar  on June 30, 2017 at 06:29 PM

    buenas tardes 

    no he podido que me envien la contraseña

     

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    JotForm Support

    Answered by Mike on June 30, 2017 at 06:54 PM

    The password reset emails are marked as successfully sent.

    Please check a Spam folder in your Gmail account.