Need to update wrong account email

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    john carlos el asmar 
    Asked on June 30, 2017 at 12:00 PM

    buenos dias

     

    Cordial saludo

     

    estoy interesado en incribirme JOTFORM pero se me cerro  la seccion mi usurio es ramsalejohn pero como escribi mal el correo electronico y para restaurar la clave no me llega.

     

     

    le agradezco su colaboracion

    cordialmente 

     

    john elasmar

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    david
    Answered on June 30, 2017 at 01:21 PM

    I checked your account and it does indeed look like the email address was entered incorrectly.  To confirm, the correct email address is edithelasmar@gmail.com.  Let us know if that is correct and we will update your account settings.

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    john el asmar 
    Answered on June 30, 2017 at 01:43 PM

    buenas tardes este es mi correo correctamente edithelasmar@gmail.com

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    john carlos el asmar 
    Answered on June 30, 2017 at 01:43 PM
    buenas tardes
    para confirmar mi correo es *edithelasmar@gmail.com
    *.
    le agradezco su colaboracion
    2017-06-30 12:21 GMT-05:00 JotForm :
    ...
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    david
    Answered on June 30, 2017 at 02:34 PM

    I have updated your account email address to edithelasmar@gmail.com.  You should now be able to send the reset email to that address.

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    matt wyatt 
    Answered on June 30, 2017 at 02:35 PM

    test--am I blocked from the forum..?

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    david
    Answered on June 30, 2017 at 02:59 PM

    Your post did come through.  If you need help with something, please fill out our contact form:

    https://www.jotform.com/contact

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    john elasmar 
    Answered on June 30, 2017 at 06:29 PM

    buenas tardes 

    no he podido que me envien la contraseña

     

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    Mike
    Answered on June 30, 2017 at 06:54 PM

    The password reset emails are marked as successfully sent.

    Please check a Spam folder in your Gmail account.