What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Membership Question

    Asked by andrewadair on August 06, 2012 at 06:44 PM

    Hello,

     

    If we upgrade from basic to premium, and lets say we get close to our 1000 submissions quickly, does it let you know you are close to the limit?  Does it allow you to upgrade again if needed?  I just don't want to upgrade to the 9.95 a month if there are no options to upgrade further at that point, as we aren't sure how many submissions there will actually be (it could be anywhere from 10-10,000).  Thanks!

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    Answered by AtacanC on August 06, 2012 at 07:13 PM

    First off, thanks for your interest in our services. Yes, system will automatically send you a warning, saying that you have almost reached your montlhy submissions limit. Once you reach 1,000 submissions, you can upgrade your account to a higher plan (professional). I'm sorry but you can't reupgrade your account to premium. You need to upgrade your account to our professional plan to get more submissions. Please take a look at the pricing page for more information.

    Feel free to contact us if you have any other questions or concerns.